Dedicated Hosting Services
Managed support services are
included with all of our dedicated server plans. Our managed support
system includes remarkably comprehensive support for the
administration and consistent operation of your server.
Unlike most providers, Nology Solutions owns and operates its entire facility directly and technicians available on site 24 hours per day, 7 days per week. As such we are able to respond to any and all issues directly, mitigating the impact of issues at any layer; from software, to server hardware, to network layer.
As the definition of the term "managed" differs hugely from provider to provider, we like to make it clear just how much further we go in managing the operation of your servers with Nology Solutions.
| COMPARE CORE MANAGED SERVICES | ||
|
Service |
Competition |
Nology |
| Hardware Support |
Yes |
Yes |
| Free Reboots |
Yes |
Yes |
| Free OS Reinstall |
Rarely |
Yes |
| Level 3 Tech Access |
Rarely |
Yes |
| Hardware Replacement |
None |
2 Hour |
| Service Level Agreement |
None |
2 Hour |
| Free Phone Support |
Rarely |
Yes |
| COMPARE SOFTWARE LEVEL MANAGEMENT | ||
| Service |
Competition |
Nology Solutions |
| Operating System Updates |
None |
Proactive |
| Application Security Updates |
None |
Proactive |
| Control Panel Updates |
None |
Proactive |
| Service Monitoring Failures |
None |
Yes |
| Restart / Repair |
None |
Yes |
| 3rd Party App Support |
None |
Yes |
| COMPARE SECURITY AND DATA INTEGRITY | ||
| Service |
Competition |
Nology Solutions |
| Compromised Server Recovery |
None |
Included |
| Security Audit |
None |
Included |
| Initial Security Hardening |
None |
Included |
| Firewall Installation and Config |
None |
Included |
| Email Antivirus Management |
None |
Included |
| Real Time Spam Filtering |
None |
Included |
| Disk Integrity Monitoring | None |
Included |
| Managed Remote Backup |
None |
Included |
| COMPARE NETWORK LEVEL FEATURES | ||
| Service |
Competition |
Nology Solutions |
| Multihomed Network |
Varies |
Yes |
| Tier 1 Bandwidth |
Rarely |
Yes |
| Router Redundancy |
Rarely |
Yes |
| 99.999% Uptime SLA |
Varies |
Yes |
| RACK CONFIGURATIONS | |||
| ENTRY LEVEL DEDICATED SERVICES | |||
|
Type |
Monthly Fee |
Data Transfer |
Data Connection |
|
1U |
CALL |
10 Gb |
1.5 Mbps, burst to 4 Mbps |
|
2U |
CALL |
10 Gb |
1.5 Mbps, burst to 4 Mbps |
|
4U |
CALL |
10 Gb |
1.5 Mbps, burst to 4 Mbps |
|
1/8 Rack |
CALL |
20 Gb |
2.0 Mbps, burst to 4 Mbps |
|
1/4 Rack |
CALL |
20 Gb |
2.0 Mbps, burst to 4 Mbps |
|
1/2 Rack |
CALL |
20 Gb |
2.0 Mbps, burst to 4 Mbps |
|
Full Rack |
CALL |
20 Gb |
2.0 Mbps, burst to 4 Mbps |
| DEDICATED ENTERPRISE SERVICES | |||
|
Type |
Monthly Fee |
Data Transfer |
Data Connection |
|
1U |
CALL |
10 Gb |
10 Mbps, burst to 100 Mbps |
|
2U |
CALL |
10 Gb |
10 Mbps, burst to 100 Mbps |
|
4U |
CALL |
10 Gb |
10 Mbps, burst to 100 Mbps |
|
1/8 Rack |
CALL |
20 Gb |
20 Mbps, burst to 100 Mbps |
|
1/4 Rack |
CALL |
20 Gb |
20 Mbps, burst to 100 Mbps |
|
1/2 Rack |
CALL |
20 Gb |
20 Mbps, burst to 100 Mbps |
|
Full Rack |
CALL |
20 Gb |
20 Mbps, burst to 100 Mbps |
